Online card gifts
2.9% + 30¢
per successful card payment
- Giving site and campaign pages
- QR codes and embeds
- Cards and digital wallets
On a $100 gift$3.20
Pricing
Fundraising software pricing you can explain to your board in one sentence.
Published plans from $0, one platform rate per plan, and every fee visible in your own Stripe account. No setup fees, every add-on published, month to month.
Free
Complete online giving for organizations getting started.
$0/mo /yr
Free forever, no card required
1.0% platform fee
- Branded giving site, campaign pages, QR codes, and embeds
- Cards, Apple Pay, Google Pay, Link, and ACH
- Recurring giving, Donor Portal, and branded receipts
- Unlimited campaigns, 3 team seats
- Donations settle to your own Stripe account
- Community support
Starter
Your first device: bring giving into the building.
$49/mo $490/yr
or $490/yr, two months free equal to ten monthly payments
0.8% platform fee
- Everything in Free, plus:
- Kiosk and in-person giving, 1 device included
- In-person recurring: a card tap starts a monthly plan
- Mobile App on 2 phones
- Unlimited team seats
- Year-end statements and emailed PDF receipts
- Integration add-ons from $5/mo, each with a per-donation sync log
- Email support within 48 hours
Recommended
Growth
Every channel, up to 5 devices.
$149/mo $1,490/yr
or $1,490/yr, two months free equal to ten monthly payments
0.5% platform fee
- Everything in Starter, plus:
- Up to 5 devices included, unlimited Mobile App phones
- Fleet dashboard: device health and totals per device
- Donation forms included
- Priority support with guided onboarding
Enterprise
Multi-site organizations, chapters, and dioceses.
Custom
annual preferred, invoicing available
0.25 to 0.5% negotiated fee
- Everything in Growth, plus:
- Unlimited devices, fair use
- Multi-site and multi-fund, with per-campaign settlement across Stripe accounts
- Salesforce add-on ($10/mo), configured with you
- Custom fee line items on receipts
- Advanced roles and permissions, early access
- Dedicated success manager, plus quarterly reviews
- No auto-renew traps: month-to-month after year one
Setup fees: $0 on every self-serve plan. Extra devices beyond your allowance are $15/mo each. Hit a limit on Free? Take a 30-day Growth trial, no card required.
Cards, digital wallets, Link, and ACH bank transfers, on every plan
What does fundraising software cost?
With Donatefy, the cost of fundraising software has up to four parts, published for every self-serve plan. Donors can opt to cover fees at checkout.
A monthly plan
Free at $0, Starter at $49, Growth at $149, or a custom Enterprise price, plus any add-ons you pick.
One platform fee
One flat rate per plan, the same on every channel and donation type.
Payment processing
Processing by Stripe at the rates Stripe publishes, shown separately in your own Stripe account. See the rates.
Hardware, if you want it
Bought once: $1,000 for the FS-22 floor-standing kiosk, $700 for the WM-22 wall-mounted kiosk, and $349 for a provisioned Stripe Reader S700 or S710.
Payment processing fees, set by Stripe
Stripe processes every gift and publishes these rates. Three ways to give, three rates, nothing hidden.
In-person card gifts
2.7% + 5¢
per in-person card gift
- FS-22 and WM-22 kiosks
- Stripe Reader S700 and S710
- Mobile App, plus 10¢ per tap
On a $100 gift$2.75
ACH bank transfers
0.8% capped at $5
per bank payment
- Gifts from a US bank account
- Never more than $5 a payment
On a $100 gift$0.80
Stripe sets these rates. Current list: stripe.com/pricing
Paid into your own Stripe account. How it works
Platform fee is separate. Compare plans
Stripe standard pricing for US accounts and domestic cards, as published by Stripe in October 2026. International cards add 1.5%, and currency conversion adds 1%. Tap to Pay on iPhone and Tap to Pay on Android in the Mobile App add 10¢ per authorization. Fee examples are rounded to the cent.
Donors can cover the fees. Most of them do.
At checkout, donors can add the processing and platform fees to their gift in one step, so your organization keeps 100% of the gift.
72%
of donors on Donatefy choose to cover the fees
Source: Donatefy platform data. Coverage is always the donor's choice, and results vary by organization.
100% of the gift reaches the mission
The donor's addition covers the processing and platform fees, so none of them come out of the gift.
Always the donor's choice
An optional, clearly labeled addition with the exact amount shown before they pay. Never a surcharge.
Clear in your books
Every gift records whether the donor covered the fee, so gross, fees, and net reconcile.
Your donationOne time
Gift amount$100.00
Add $3.20 to cover processing feesHelp us keep 100% of your $100 donation
Total$103.20
- Donor gives$103.20
- Fees covered−$3.20
- Your organization$100.00The full gift
Find your plan in twenty seconds.
Three questions, an honest recommendation, and a number you can put straight into a board packet.
Free
$0/mo
Free forever, no card required
- 1.0% platform fee
- Online only, no devices
An estimate, not a quote. Your call confirms the fit.
In every plan, never paywalled
Recurring giving
Donor portal
Branded receipts
Full and partial refunds
Offline cash and check entry
Donor management
Fee coverage at checkout
Your own Stripe account
Compare plans in detail
Kiosks and handheld readers share one device allowance. Mobile App phones never count against it.
| Feature | Free | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Price and fees | ||||
| Monthly price | $0 | $49 | $149 | Custom |
| Annual price, two months free | $0 | $490 | $1,490 | Custom |
| Platform fee, flat across every channel | 1.0% | 0.8% | 0.5% | 0.25 to 0.5% negotiated |
| Devices | ||||
| Devices included: kiosks and handhelds | 0 | 1 | 5 | Unlimited |
| Extra device slot | Not included | $15/mo | $15/mo | Not needed |
| Mobile App phones | Not included | 2 | Unlimited | Unlimited |
| Device status: online, offline, last active | Not included | Included | Included | Included |
| Fleet dashboard: health, battery, and totals per device | Not included | Not included | Included | Included |
| Campaigns and team | ||||
| Active campaigns | Unlimited | Unlimited | Unlimited | Unlimited |
| Team seats | 3 | Unlimited | Unlimited | Unlimited |
| Advanced roles and permissions, early access | Not included | Not included | Not included | Included |
| Giving channels | ||||
| Online giving suite: giving site, campaign pages, QR, embeds | Included | Included | Included | Included |
| Recurring giving on every channel | Included | Included | Included | Included |
| In-person recurring at the kiosk | Not included | Included | Included | Included |
| Donation forms | Not included | Not included | Included | Included |
| Receipts and statements | ||||
| Year-end donor statements | Not included | Included | Included | Included |
| PDF receipts attached to email | Not included | Included | Included | Included |
| Custom fee line items on receipts | Not included | Not included | Not included | Included |
| Sync and settlement | ||||
| QuickBooks Online sync | Not included | $20/mo add-on | $20/mo add-on | $20/mo add-on |
| Blackbaud sync | Not included | $15/mo add-on | $15/mo add-on | $15/mo add-on |
| Bloomerang sync | Not included | $15/mo add-on | $15/mo add-on | $15/mo add-on |
| Mailchimp email sync | Not included | $5/mo add-on | $5/mo add-on | $5/mo add-on |
| Salesforce sync, configured with you on Enterprise | Not included | $10/mo add-on | $10/mo add-on | $10/mo add-on |
| Kindful sync | Not included | $10/mo add-on | $10/mo add-on | $10/mo add-on |
| Per-donation sync transparency log | Not included | With any sync add-on | With any sync add-on | With any sync add-on |
| Per-campaign settlement across Stripe accounts | Not included | Not included | Not included | Included |
| Support and contract | ||||
| Support | Community | Email, 48h | Priority + onboarding | Dedicated success manager + quarterly reviews |
| Contract | Not included | Month-to-month | Month-to-month | Month-to-month after year one, 30-day notice |
Three pledges, in writing.
What we never charge for
- Setup on self-serve plans: $0, published
- Changing plans, up or down
- One flat platform rate per plan, never per-feature escalation
- Donor records: never metered, never priced per contact
Leave whenever you want
- Month-to-month on every self-serve plan
- No auto-renew traps, Enterprise included
- Recurring plans live in your Stripe account and survive your exit
- Hardware is owned, never rented back to you
Yours means yours
- Every donation settles in your own Stripe account
- Donor records and receipts are never deleted on downgrade
- Locked never means erased: reactivate and everything returns
- Your Stripe history is yours, with or without Donatefy
Donation kiosk and handheld prices: buy once, own it
Published prices, a 45-day money-back pilot, and Donatefy's one-year warranty on every device we sell. Devices activate on Starter and above.
$1,000 one-time
Floor-standing kiosk
The FS-22 with battery backing for flexible placement in lobbies, halls, and high-traffic spaces.
$700 one-time
Wall-mounted kiosk
The WM-22 brings the 22-inch giving experience to a permanent installation that occupies zero floor space.
$349 provisioned
Stripe Reader S700 and S710
Made by Stripe, provisioned by Donatefy: it arrives loaded with your campaigns. The S710 adds 4G LTE for giving beyond Wi-Fi. Bought the reader from Stripe? Activation on Donatefy is $49.
Device add-ons
$15/mo
Extra device slot beyond your plan allowance
$5/mo
Extended kiosk warranty, first year included free
$149
Event kiosk rental per device per event, credited toward purchase within 60 days
S710 4G LTE cellular is billed by Stripe, not Donatefy: $10 per reader for each month cellular is on, at the rate Stripe publishes.
Integration add-ons
QuickBooks Online
$20/mo
Blackbaud
$15/mo
Bloomerang
$15/mo
Salesforce
$10/mo
Kindful
$10/mo
Mailchimp
$5/mo
Integrations are add-ons on Starter, Growth, and Enterprise, priced per tool per month. Each one includes per-campaign mapping and the per-donation sync log.
If a subscription ever lapses, your kiosk shows a paused screen, never a brick: configuration and data stay intact and giving resumes the moment you reactivate. Prepaying Growth annually? Ask about the Launch Kit, which bundles a wall-mounted kiosk with your first year.
Budgeting for a kiosk? Read the full cost of owning a donation kiosk, from processing to upkeep, or compare donation kiosks side by side.
Implementation, priced before you start
Guided setup is optional on every self-serve plan, and self-serve setup is designed to get you to a first campaign the same day.
Starter: $199, optional
A guided onboarding session covering campaign setup, receipt branding, and your first device.
Growth: $499, optional
Full implementation including integration mapping and device rollout. $249 with annual prepay.
Enterprise: custom
Multi-site implementation across chapters and funds, scoped with you and priced in your Enterprise quote.
How Donatefy pricing is built
One rate per plan, published
A flat subscription plus one platform rate that is the same on every channel and donation type. The rate never scales with features, seats, or donor count.
Visible where you bank
Donations settle to your own Stripe account, and processing and platform fees appear as line items you can audit.
Donors can cover fees
Offer supporters the option to cover processing and platform fees, so your organization keeps 100% of every donation.
One flat fee per plan
The platform fee never changes by channel, feature, or donation type. Web, kiosk, handheld, and recurring all cost the same.
Hardware you own
Kiosks and readers are yours, not rented. Capital purchase, not a rental.
Leave when you want
Your Stripe account, donor relationships, and recurring plans remain yours. Staying should be a choice. See how one platform compares to a patchwork of tools.
Pricing questions
Is there a free plan?
Yes. Free is $0 a month with no card required. It includes the branded giving site, campaign pages, QR codes, embeds, recurring giving, the Donor Portal, and branded receipts, with a 1.0% platform fee.
Is there a percentage taken from each donation?
Each plan carries one flat platform fee: 1.0% on Free, 0.8% on Starter, 0.5% on Growth, and 0.25 to 0.5% negotiated on Enterprise. It is the same rate on every channel and donation type, with no fixed cents and no minimums, and higher tiers simply keep more. Payment processing by Stripe appears separately in your own account at the rates Stripe publishes, and donors can opt to cover fees at checkout.
What does payment processing cost?
Stripe processes every payment and sets the rates. Stripe standard pricing for US accounts is 2.9% + 30¢ for online card payments, 2.7% + 5¢ for in-person card payments, and 0.8% for ACH bank payments, capped at $5. Processing settles in your own Stripe account, separate from your Donatefy platform fee. Stripe can change its rates, so stripe.com/pricing has the current list.
How do we get nonprofit pricing from Stripe?
Stripe offers discounted processing fees for eligible nonprofit organizations that primarily accept donations, and sets the rate when it approves you. Stripe asks for registered nonprofit status with valid tax documents, an eligible country such as the US, and at least 80% of your Stripe volume from tax-deductible donations. Sign in to your own Stripe account and contact Stripe support with the subject "Non Profit pricing"; Stripe decides eligibility and confirms the rate. See how to apply, from Stripe.
Who pays the processing fee, the donor or the organization?
Your organization does by default: processing comes out of each payment in your Stripe account. With fee coverage on, donors can choose to add the processing and platform fees to their gift at checkout so your organization keeps 100% of the gift, and 72% of donors on Donatefy choose to cover it (Donatefy platform data). Coverage is always optional, shown with its exact amount before the donor pays, and recorded on the gift in your ledger.
What counts as a device?
Kiosks and Stripe Reader S700/S710 handhelds share one allowance: none on Free, 1 on Starter, up to 5 on Growth, unlimited on Enterprise. Extra slots are $15/mo each. Phones running the Mobile App never count against the device allowance.
How does annual billing work?
Annual plans cost ten monthly payments, so two months are free. You choose annual at an explicit confirmation step; we never silently convert a monthly plan or a trial into an annual charge.
What happens if we downgrade or cancel?
Nothing is deleted. Extra seats deactivate with their history intact, devices show a paused screen and reactivate instantly, and donor records, receipts, and the Donor Portal are untouched. Re-upgrading restores everything immediately.
What if a payment fails during giving season?
You keep full access while payments retry, and we never freeze features between November 1 and December 31. A card hiccup will not take your giving program down in your most important weeks.
Can a small organization afford this?
Free is a complete online giving product, not a teaser: real campaigns, recurring giving, receipts, and your own Stripe account. When you hit a limit, a 30-day Growth trial with no card required lets you test everything before paying, once per organization.
How does the Enterprise fee floor work?
Enterprise fees are negotiated between 0.25% and 0.5%. The 0.25% floor applies with at least $2M in annual processed volume or a two-year annual prepay, and we never go below it for anyone.
Get a number you can take to the board.
Thirty minutes with your organization size and channels, and you leave with a clear, flat answer.