Your Guide to Smarter Digital Fundraising
About Donatefy
What is Donatefy?
Who can use Donatefy?
Our platform is designed for non-profits, religious organizations, schools, hospitals, and any cause-driven initiative looking to modernize and simplify their fundraising efforts.
Donation Kiosks
What is a donation kiosk?
A donation kiosk is a self-service device that allows donors to contribute using credit/debit cards, NFC (tap), mobile wallets, and more. It’s perfect for placement in high-traffic areas like lobbies, events, and community centers.
How does the kiosk work?
Donors simply tap or swipe their card, choose an amount, and confirm. The interface is intuitive, quick, and completely secure.
Can we customize the kiosk with our branding?
Yes! All kiosks can be fully branded with your organization’s logo, colors, and messaging to match your campaign identity.
Does the kiosk require internet?
DonorCart
What does the donorcart offer?
DonorCart enables organizations to create branded donation pages, manage campaigns, view real-time analytics, and offer recurring donation options to their supporters.
Can I accept donations directly from our website?
Absolutely. We provide embed codes and donation links that you can easily integrate into your website or share on social media.
Is the platform mobile-friendly?
Yes, both the donation pages and the admin dashboard are fully optimized for mobile, tablet, and desktop devices.
CRM
What is the Donatefy CRM?
The Donatefy CRM is a built-in management system that tracks, organizes, and reports all donation activity from both our kiosk terminals and DonorCart online platform, giving you a centralized view of your fundraising performance.
What can I do with the CRM?
- View and export donation history
- Track donor activity across channels
- Manage donor profiles and communication
- Generate real-time performance reports
Is the CRM included with my kiosk or DonorCart subscription?
Is the CRM easy to use for non-technical teams?
Yes, our CRM is designed with a user-friendly interface that requires no technical background. We also provide onboarding and support to ensure your team gets the most out of the platform.
Can I integrate the CRM with other tools we use?
Yes, we support integrations with common tools like email marketing platforms (e.g., Mailchimp), accounting systems, and donor management software. Custom integrations are also available upon request.
Security & Payments
Are payments secure on Donatefy?
100%. We use PCI-compliant payment processors and encrypted data handling to ensure all transactions are safe and secure.
Which payment methods are supported?
We support credit/debit cards, Apple Pay, Google Pay, and other secure payment methods depending on your region.
Setup & Support
How do I get started with Donatefy?
Just fill out our Contact Form or email us at info@donatefy.org. Our team will walk you through the setup process and recommend the best plan for your organization.
Do you provide customer support?
Yes! We offer dedicated support via email, chat, and phone to assist with kiosk setup, campaign creation, or any technical issues.
Can I track all my donations in one place?
Yes. Our dashboard allows you to view all donations—online and via kiosk—in real-time with downloadable reports and analytics.
Ready to get started?
- No hidden charges
- Low platform fee
- Processing fee coverage
- Secure transactions
